Returns & Exchanges

At The Herbalist, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery for all unworn items in original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original eco-friendly packaging, ensuring all herbal-dyed tags and labels remain attached and intact.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality team inspects your return, we will process your refund or store credit within 5 to 7 business days.